Alan's Story

As a practising solicitor, it is important for me to ensure that communication at all levels,both verbal and in writing, is clear and concise and so when the opportunity arose two and a half years ago for me to train as a voluntary advocacy worker with Advocard, I felt this was an area where I would be able to make a positive contribution. The work itself can be immensely satisfying with every case bringing its own challenges and rewards. I have a strong sense of fair play and will always do my best to ensure service users are listened to and treated with respect. The issues may vary, from healthcare concerns , housing problems or benefits claims to perhaps disputes with noisy neighbours but whoever we are dealing with, the aim is the same –  to be there for the service user and get the message across!

In all of this, Advcocard provides a wonderfully supportive and welcoming environment for volunteers and service users alike with everyone very organized, very focused and pulling in the same direction.